The reason this link gets broken is usually because there has been a change of herd ownership, this could be down to the farm going into a partnership or the farm changing ownership. The good news is it can be rectified.

Farm Partnership

In the the case where the farm has gone into a partnership. Originally there was only one login for AgFood as the herd was in one persons name, meaning they were assigned as both the herd keeper and herd owner. However as there is now a second person now involved in the farm the roles of herd owner and herd keeper have been split up. 

So if the original herd owner/keeper had Herdwatch selected before the partnership they now need to log into their Agfood and deselect Herdwatch following these steps.

  • Log into Agfood using your username, PAC number & Password and click on:
  • Click Animal Identification and Movements 
  • Click Interact with AIM using Farm Software Provider
  • Tick the radio button to the left of the provider you see and then click on END DATE SOFTWARE PROVIDER
  • Click Confirm

The new herd keeper (the second farmer involved in the partnership) would then have to get registered with Agfood, login and select Herdwatch as there farm software provider by following the below steps :

  • Log into Agfood using your username, PAC number & Password and click on:
  • Click Animal Identification and Movements 
  • Click Interact with AIM using Farm Software Provider
  • Tick the box to the left of Herdwatch and Click Continue
  • Tick box agreeing to T & C’s and enter your email in the 2 email boxes
  • Click SUBMIT

Change of Herd Ownership

In situations where the herd has changed name similar steps have to be taken out. So the person who's name the farm was in would have to log into their Agfood account and would have to end date Herdwatch.

  • Log into Agfood using your username, PAC number & Password and click on:
  • Click Animal Identification and Movements 
  • Click Interact with AIM using Farm Software Provider
  • Tick the radio button to the left of the provider you see and then click on END DATE SOFTWARE PROVIDER
  • Click Confirm

The person who the farm has been changed to would then have to register themselves with Agfood and select Herdwatch as there farm software provider.

  • Log into Agfood using your username, PAC number & Password and click on:
  • Click Animal Identification and Movements 
  • Click Interact with AIM using Farm Software Provider
  • Tick the box to the left of Herdwatch and Click Continue
  • Tick box agreeing to T & C’s and enter your email in the 2 email boxes
  • Click SUBMIT

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